Inclusive by design

Accessibility

GuideCAN aims to make its website, tools, and information usable by as many people as reasonably possible, including people who use assistive technology.

Last updated: August 7, 2026

1. Our Commitment

We aim to design GuideCAN with clear language, readable layouts, logical navigation, keyboard-friendly interactions, descriptive labels, responsive pages, and strong contrast.

Accessibility is an ongoing effort. We may not get everything right, and we welcome feedback that helps us improve.

2. Accessibility Features We Aim to Support

Keyboard navigation

Interactive controls should be reachable and usable without relying only on a mouse.

Readable contrast

Text, buttons, and important interface elements are designed with clear visual contrast.

Responsive layouts

Pages are designed to work across desktop, tablet, and mobile screen sizes.

Clear focus states

Buttons and links should provide visible feedback when focused or selected.

Assistive technology support

We aim to use semantic labels and structure that can be understood by screen readers and other assistive technologies.

Plain-language guidance

Important information should be presented in practical, understandable language whenever possible.

3. Content & Navigation

We aim to use descriptive headings, understandable link text, consistent navigation, labels for form fields, alternative text for meaningful images, and instructions that do not rely only on colour.

4. Assistive Technology

GuideCAN is intended to work with modern browsers and common assistive technologies. Compatibility can vary depending on your device, browser, operating system, browser extensions, and assistive technology settings.

5. Known & Possible Limitations

Some third-party websites, embedded services, external documents, maps, provider pages, or AI-generated content may not meet the same accessibility goals as GuideCAN.

If a GuideCAN feature is difficult to use, please contact us and describe the page, feature, device, browser, and issue you experienced so we can investigate.

6. Accessibility Feedback & Support

If you experience an accessibility barrier or need information in a different format, contact GuideCAN through the Contact Us page.

7. Continuous Improvement

We plan to review accessibility as GuideCAN grows, including new pages, tools, forms, AI experiences, and third-party integrations. User feedback may be used to prioritize improvements.